"Rays Tout New 'Flex Packs' Ticketing as Unique to MLB"

From Athletic Business

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Analysis by Rick Reardon in KIN 501

The Tampa Bay Rays are unveiling a new marketing campaign that also couples with their new idea of how to sell single game tickets to fans. Their new campaign centers on the phrase “Rays Up”. This phrase is supposed to link the team with the fans by making it a joint effort to turn the season around. Mark Fernandez, senior vice president, said when referring to the new slogan, “Let’s do this thing together.” After finishing last in the MLB in attendance last year, the Rays are using a new ticket plan, called Flex Packs to improve home field attendance. Flex Packs are targeted at single game ticket buyers who usually just buy the one game. With Flex Packs, a fan can buy a three, six, or nine game pack. The fan can then use these Flex Packs to go to any game as long as it is not sold out. This includes marquee games such as the Yankees, Red Socks, or even the season opener with no up-charge on those certain games. The only catch is that they cannot redeem the Flex Pack for sold out games, which makes sense. Tampa Bay has already started their marketing campaign focused around these Flex Packs by displaying billboards all around the city featuring star players and manager Joe Madden that displays their slogan Rays Up. The three game Flex Packs start at $49 and they have already sold 10,000 Flex Packs (of all varieties).

From a marketing stand point I think this is a genius idea. A lot of the problem, I believe, with increasing attendance to home games especially in baseball is getting people to attend multiple games in a season. With the Flex Packs, it could save family money that is just coming in for the weekend and wants to go watch a weekend series or for a fan that lives in the city but is not sure which games they can attend. The only down side I could see with this would be that fans might start buying Flex Packs instead of season tickets. This way the fan could choose which games they want to go to without having to buy all the tickets to the home games. With that being said, I believe a team will still have their regular die-hard fans that will continuously buy season tickets. However for the fans on the fence deciding whether they want season tickets or not, I think this would be a good way to get their foot in the door and hopefully convert them to season ticket holders. If a fan buys the nine game Flex Pack and continually enjoys going to the game then eventually they might think it would save them some money just buying season tickets. Selling tickets is just one part of the equation though. If fans do not enjoy being at the game and are not leaving with a memorable experience then they will not be willing to come back or buy tickets later. So I do not know if the reason Tampa Bay was last in attendance last year was because of ticket prices or plans, or for the game day atmosphere. But both sides of the equation need to be looked at. I still believe that this is a great way to get new fans in the seats and it’s always good to try something fresh and new.

This relates to our course of when we talked about fans and creating fan loyalty. The best way to get a new fan is getting them out the games to watch and creating an identity with the team. With these Flex Packs, the team is getting more on the fence fans that cannot afford season tickets or that only usually come to one game. If you have a fan that usually only comes to one game you can try to push this ticket package on them by saying they can come to three more of their choice without any commitment up front. I think that this is a great way to establish new fans and also expand the loyalty of certain fans.

"Tourism Expected to Pay Off $51B Sochi Investment"

From Athletic Business

Analysis by Rosella Sheehan in KIN 501

In the article, “Tourism Expected to Pay Off $51B Sochi Investment”, author Nancy Armour stated that several previous Winter Olympic cities including Salt Lake City and Vancouver have seen an increase in the amount of tourism revenue since the Olympics left. Russian officials are optimistic that Sochi will also see an increase in tourism in the years to come, especially from Russians and Europeans looking to vacation in the seaside town. Although travelling to Sochi is difficult, it does provide the best of both worlds in terms of snow and sand.

Despite the fact previous host cities have seen an increase in international tourism following the Olympics; I do not believe the same will occur in Sochi. Sochi officials did a great job of keeping the Games safe but the bad publicity the Games received has decreased the appeal of the city to most of the world. Many Westerners are not used to seeing stray dogs running the streets, unfinished hotel rooms or dirty drinking water which will make getting people to go visit this area of the world difficult. One of the biggest challenges Sochi will face trying to draw tourists is the reputation Russia has around the world, which is only becoming worse from its recent aggression towards Ukraine.

On the other hand, I do think that Sochi will draw Russians because Sochi became a source of pride for them during the Winter Games. A major draw this town has is its closeness to not only the sea but also the mountains. Other transformations to the seaside town that will draw Russian tourists is the new theme park “Putin World” and the transformation of Olympic Park into a race track for the Russian Grand Prix later on this year. Finally, the fact that Russia has several new sporting arenas will increase their appeal to host other sporting events in the future.

This article is relevant to this course because it is important to realize that several factors are taken into consideration when tourists decide to travel for a sporting event. Some of these considerations include: travel, accommodations and safety. Whenever an event is put on, organizers must consider these factors since they will affect the appeal of an event and the experience each guest will have. Especially in unappealing locations or with a losing team, organizers must think of creative ways to get people to come to games and events.

Internship Opportunity: Madison County Parks and Recreation Summer Internship

Qualifications:

·         Hold a junior or senior standing in a four year degree program, be enrolled in the last semester of a two year degree program, or be enrolled in the second half of a graduate program.

·         Have a major grade point average of at least 2.0 (3.0 graduate GPA).

·         Demonstrate strong verbal and written communication skills.

·         Have strong initiative and the ability to work independently.

·         Follow Madison County application process.

·         Follow all Madison County applicable policies and procedures.

Job Description:

The intern will be assigned field-based tasks as well as administrative tasks. Field-based tasks include serving as a tournament and camp co-coordinator and assisting with program implementation. This will give the intern experience with leadership and developing their planning skills. Other tasks will include field maintenance and preparation. Administrative tasks will give the intern experience with communication, meeting timelines, and organization. Daily and weekly schedule may change as needs arise and change. There will be hands-on learning as well as opportunities to work independently. The intern will be mentored throughout their time with more one-on-one time at the beginning and a gradual phase-out to more independent work near the end. There will be fast-paced days with long hours, evening and weekend work, and the chance for a last minute change of plans at any time. 

Application Procedures:

Please go to http://www.madisonco.virginia.gov/humanresources.php and download a job application and email it along with a resume to mcparksrec@gmail.com or mail to:

 Madison County Parks and Recreation

 PO Box 435

Madison, VA 22727

Please contact Jerry at 540-308-1247 or email mcparksrec@gmail.com for more information or any questions.