"Patriots latest to install Wi-Fi in stadium"

From ESPN.com

Video from NFL.com of Roger Goodell discussing Wi-Fi in stadiums

Review by Mike Freas in KIN 332 (section 1)

The article I chose was an article recently written on ESPN.com under their Sports Business section. The article talks about how the New England Patriots have decided to install Wi-Fi in their stadium so all of their fans could access it for free. This has been a common theme in the NFL and the Patriots join the likes of the Jets, Giants, Panthers, Buccaneers, Saints and Colts to do so.

The NFL has seen a reduction in ticket sales over the past few years but nothing to drastic. The shocking statistic is the ESPN Poll that showed fans no longer prefer the in game experience over watching it at home. In 1998, over 54 % said they would rather watch the game at the stadium in contrast to at home. ESPN’s most recent study conducted last year revealed that only 29% of people would rather watch the game at the stadium instead of at home. This is the biggest drop in any professional sport.

The reasons for this drop is in large part due to being out of the loop while at an NFL Game. You no longer have access to other score or highlights. Fantasy football has also played a huge role as fans no longer have access to all of their fantasy players stats. The NFL in their meetings in May began to brainstorm to try to make the in game experience better for all fans. Their main focus has been the addition of Wi-Fi. Although not all stadiums have installed it due to its high prices (upward to 6 million), more have begun too. The NFL will also be researching the Wi-Fi statistics and usage from these stadiums to share it with the league as a whole to find the best strategies and solutions. The NFL’s goals within the next 5-10 years will be not only to challenge the at home experience but surpass it.

I believe this article relates to marketing in numerous ways. The NFL I feel has been proactive in their approach to fix a minor problem before it escalates. As any good marketer should do. They spent this past May brainstorming ideas and solutions to help enhance the in game experience. They have already began advertisements and marketing campaigns to help entice fans to attend the game with the new addition of Wi-Fi. They believe this will entice fans to return to games who were originally deterred by being out of the loop. The defined a problem, came up with solutions and implemented them. They used a marketing strategy to implement this campaign.